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Solutions
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Expertise de l'editeur
For more than 30 years, SPIRAL Group, Software editor of vertical trading solutions, has developed software packages of commercial management dedicated to the Retail market. The comprehensive and modular offer can be adapted to each line of business and each organization.

Pacte
 
An adapted answer
Whatever the nature of the point of sale, of the offer (sale of products, services...), of the organization (management of one or many sites), of the structure (independent, franchised, group, integrated stores, trading group), SPIRAL Group brings the adapted solutions helping you to rationalize your activity. In subscription mode with monthly or traditional royalty, all our solutions are competitive and affordable.

Communicating technologies
All SPIRAL Group products are based on relevant technologies which guarantee compatibility and perfect integration with your existing information system. Our software packages operate under a client/server architecture or ASP (Application Provider Service) mode.

Business-oriented Solutions
The SPIRAL Group software packages are completed by specific trading components which integrate all the functions relevant for your activities.
engagement
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L'experience de l'integrateur
SPIRAL Group monitors all the essential phases required for the computerization of a system. The global handling by the editor of the information system is the best guarantee of reliability and efficiency.

assistance Hot-line
 
Operators of the Retail market, in France and abroad, often require turn key solutions. SPIRAL GROUP takes over:

Integration
Specific hardware for the FRONT OFFICE (cash-desk): point-of-sale terminals and peripherals.

Hardware for the BACK OFFICE system (Management): PC and Servers, backup systems, printers, portable terminals for inventories.

Support networks/communication/protection: software and specific hardware.

Installation
Set-up diagram,

Installation and set up of the software package, operating systems and the network administration,

On-site installation, tests of conformity of the network and operation of the equipment.

Training - Assistance on starting
As an approved training centre, SPIRAL Group supports personalised training courses on site or in our premises (1st and 2nd level), advanced courses and assistance on starting.

Assistance - Maintenance
Several types of contracts are proposed in France or worldwide.

Hot Line, up to 7/7, 1st or 2nd level, 13 languages spoken: support for the use of the software packages, hardware or systems.

Maintenance agreement software package.


SPIRAL Group can also manage a transfer of competences on its solutions for installation, training, maintenance...
 
Un double savoir-faire

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